Frequently Asked Questions
Everything you need to know about your Seafolly experience.
How do I find the perfect fit for my swimwear?
We provide a comprehensive Fit Guide on each product page. We recommend measuring your bust, waist, and hips to compare against our size chart. If you are between sizes, we generally suggest sizing up for the most comfortable fit.
What is your return policy for online orders?
We offer returns within 30 days of purchase, provided the items are in original condition with all tags and hygiene seals attached. Please note that for hygiene reasons, swimwear must be tried on over underwear.
How long does shipping take?
Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
How should I care for my Seafolly swimwear?
To ensure your swimwear lasts, we recommend rinsing it in cold water immediately after use to remove chlorine or salt. Hand wash with a mild detergent and dry in the shade; avoid tumble drying or ironing.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna.
Are your products sustainably made?
We are committed to reducing our environmental impact. Many of our collections now feature recycled nylon fabrics, and we are continuously working to improve our supply chain transparency.